Artificial intelligence · Basic

AI and health: a support, not a diagnosis

Use AI to prepare questions, without replacing advice from health professionals.

The role of AI

AI can help explain unfamiliar words or organise questions for an appointment. It can also give incorrect, outdated information or advice that does not apply to you.

Use it with care

Check health information with a qualified professional who knows your situation.
Do not start, stop or change medicines or treatment based on an AI answer.
In urgent situations, seek help from the appropriate emergency services rather than waiting for an online reply.

Example: ask “Explain in plain language what a follow-up appointment is”, without entering medical details. Bring specific questions to your health professional.

Source

WHO guidance on AI ethics and governance for large multi-modal models.

The information on this portal is educational. For health matters, always check guidance with a healthcare professional.